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We accept returns within 7 days of delivery for items that are unworn, unused, and returned in their original packaging, including your Orevia gift box and proof of purchase. Custom, personalised, and engraved pieces, along with earrings (for hygiene reasons) and final sale items, aren’t eligible for return. Full details are on our Refund & Returns Policy page.
Once your order ships, we’ll email you a tracking number. You can also check your order’s status anytime on our Order Tracking page using your order ID and billing email.
We accept all major credit and debit cards, along with PayPal, for secure checkout.
Yes — we offer free worldwide shipping on every order. Domestic orders typically arrive within 3-7 business days after processing, and international orders within 7-14 business days, depending on your location and customs processing.
You can reach us anytime at info@oreviadiamonds.com or through our Contact Us page. We’re happy to help with sizing, orders, or anything else.
If you’re unsure of your ring size, we recommend visiting a local jeweller for an accurate measurement, or getting in touch with us — we’re happy to help you choose the right fit before you order.
Most orders begin processing within 2-3 business days, so changes are only possible in a short window. Contact us as soon as possible after placing your order, and we’ll do our best to accommodate your request.
Yes. Every Orevia diamond is certified for authenticity and quality, with certification details included with your piece.
Yes — every Orevia piece arrives in our signature gift box, ready to give. No extra wrapping needed.
Store each piece separately to prevent scratching, and keep it away from perfume, lotion, and harsh chemicals. We recommend wiping your jewellery with a soft cloth after wear, and having it professionally checked and cleaned every so often to keep it looking its best.
Yes — we offer engraving and made-to-order designs for select pieces. Custom and personalised orders may take a little longer to craft, and we’ll always confirm a timeline with you before you order. Please note that custom and engraved pieces are final sale.
Yes — join our newsletter to hear about new collections, offers, and updates. You can sign up at the bottom of our homepage.
Creating an account is easy — click “Sign Up” at the top of the page and follow the prompts. You’ll get access to your order history, wishlist, and a faster checkout.
If a piece is out of stock, you can sign up for a notification on the product page and we’ll email you as soon as it’s available again.
Contact us as soon as possible if you need to update your shipping address — we’ll do our best to help, though changes may not be possible once an order has entered processing.
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