Last updated: July 2026
Shipping
We offer free worldwide shipping on every order. Once your order is placed, it is carefully packaged and insured before it leaves our workshop. You will receive a shipping confirmation email with tracking information as soon as your order ships.
Processing Time
Most orders are processed within 2-3 business days. Made-to-order or customised pieces may take longer, and we will let you know an estimated timeline when you place your order.
Delivery Times
Domestic orders typically arrive within 3-7 business days after processing. International delivery times vary by destination and customs processing, and generally take between 7-14 business days.
Order Tracking
You can track your order at any time on our Order Tracking page using your order ID and billing email.
Returns
We accept returns within 7 days of delivery for product mismatch, approved design changes, and damaged items. For full details on how to start a return, please see our Refund and Returns Policy.
Contact Us
For any shipping or return questions, contact us at info@oreviadiamonds.com or (+00) 123-456-789.
